Tenant #1Case study · Shop Copilot

The PrintSmith Store. ~150 SKUs. One founder. An agentic stack.

How Print-Smith moved from a Shopify + Canva + freelance designer + social VA + manual marketplace stack to a single-design-in / fully-merchandised-out operation running on Shop Copilot — with a Telegram bot in the founder’s pocket.

Live SKUs~150across wall posters + POD apparel
Marketplaces3+own storefront + Amazon + Flipkart
Ops headcount1founder + the agentic stack
Time to launch a new designone eveningmockups → listings → reels

Numbers reflect the live operation. Lift figures (orders, content velocity, conversion) are being tracked through the case-study window and will appear here once they stabilise.

The before

What the stack looked like six months ago.

  • Designer freelancer at ₹25k+/month — turnaround 3–5 days per new design.
  • Listings copy-pasted by hand across Amazon, Flipkart, and the storefront — every drift creating an inconsistent SKU page.
  • Social manager scheduling Canva-made posts; reels were a wishlist item that rarely shipped.
  • Customer service over WhatsApp, with order status spread across spreadsheets and freight portals.
  • Founder pulled into ops every single day. The product never got a strategy session.
What we built

Four moves. One stack.

Move 01

Single-design → omnichannel pipeline

Every new artwork upload triggers mockups for every product type in the catalogue, lifestyle scenes, marketplace-specific listings, reels, and feed posts. From the same source design. Done by morning.

Move 02

A Telegram bot the founder actually uses

Approval flows, marketplace pause controls, re-renders, and live order pings — all from a bot branded as Print-Smith, not as us. Two taps to ship, one tap to hold.

Move 03

A storefront that personalizes itself

theprintsmithstore.com renders differently for a college student browsing graphic tees vs. a parent looking for nursery wall art. Product order, thumbnails, and on-site chat adapt in real time.

Move 04

Buyers turned into the content engine

Post-purchase, every buyer is walked through a lightweight UGC flow. Real photos of real products in real homes — flowing into the storefront and onto the brand’s socials. The paid-micro-influencer line item went to zero.

What changed

Where the hours actually went.

  • Designer dependency dropped — kept the freelancer for original artwork only, not for the volume of mockup + scene work.
  • Listing parity across marketplaces — one source, one update, three (and growing) marketplaces stay in sync.
  • Social went from sporadic to scheduled — feed and reels ship on cadence without a social manager.
  • Founder time moved from ops to brand — first time in 18 months a real catalogue strategy session happened.
In their words

Our order management was a mess of spreadsheets and manual emails. Karthik mapped our workflows, automated the whole fulfilment chain, and gave us back 20+ hours a week. The ROI was immediate.

The PrintSmith Store, Print-on-Demand E-commerce

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